1. Introduction
This Privacy Policy explains how Cove and Cooper (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our websites, services, and products.
Cove and Cooper is currently established in Australia and may also be established in other jurisdictions, including Norway. We are committed to protecting personal information and complying with applicable data protection and privacy laws worldwide, including the Australian Privacy Act 1988, the EU General Data Protection Regulation (GDPR), and other applicable laws where we operate or offer services.
2. Data Controller
Cove and Cooper acts as the data controller (or equivalent role under applicable law) for the processing of personal information described in this Privacy Policy.
Where we engage third parties to process personal information on our behalf, those parties act as data processors (or equivalent) and are bound by contractual obligations to process personal data only in accordance with our instructions and applicable data protection laws.
3. Website Storage and Third-Party Resources
This static website does not currently use analytics, advertising or anti-spam cookies.
3.1 Language preference
- Remember the selected EN, DE or NO language
- Store the preference only in your browser’s local storage
- Avoid sending the preference to Cove & Cooper
You can clear this preference through your browser’s site-data or storage settings. Clearing it resets the website language to the browser or default selection.
3.2 Third-party resources
The website loads Google Fonts. When these resources are requested, the provider may receive technical connection data such as your IP address, browser information and request time.
Cove & Cooper does not currently use Google Analytics, advertising trackers or behavioural analytics on this website.
3.3 Future analytics, cookies and anti-spam tools
If analytics, cookie-based services or anti-spam tools are introduced, this policy and any required consent mechanism will be updated before those tools are activated.
4. Information We Collect
4.1 Information you provide to us
The online contact form is currently inactive. If you contact us by email or phone, you may provide personal information such as your name, contact details and message content.
4.2 Technical server information
- IP address processed by the hosting provider for delivery and security
- Device type and browser information
- Requested pages, request time and referring page where available
- Security, availability and error-log information
4.3 Information from third parties
We do not currently receive data from analytics or advertising partners. Hosting and font-service providers may process limited technical information needed to deliver their resources.
5. How We Use Personal Information
- Provide and operate our website and services
- Respond to enquiries and communicate with you
- Maintain website availability and security
- Operate language preference and essential site functions
- Maintain necessary business and correspondence records
- Comply with legal obligations
Where required by law, we rely on appropriate legal bases for processing, such as consent, contractual necessity, legal obligations, or legitimate interests.
6. Marketing Communications
If you have an existing relationship with Cove and Cooper, we may send you marketing communications in accordance with applicable law. Where required, we will only send marketing communications with your consent.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
7. Sharing and Disclosure of Information
We may share personal information with service providers, partners, affiliates, or authorities where required by law. Personal information is shared only as described in this Privacy Policy and subject to appropriate safeguards.
We do not sell personal information.
8. International Data Transfers
Cove and Cooper operates globally. Personal information may be transferred to, stored in, or processed in countries other than your country of residence. Where required by law, we ensure appropriate safeguards are in place for international data transfers.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete personal information, object to or restrict processing, withdraw consent, or request data portability.
11. Children’s Privacy
Cove and Cooper does not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website with the revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Email: contact@coveandcooper.com
